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Terms of Service

Last revised on: September 2, 2026

Glasser, including the website located at glasser.ai, the console at app.glasser.ai, the API at api.glasser.ai (including the MCP endpoint), the Glasser command-line tool, and the Glasser agent skill (collectively, the "Service"), is operated by Super Intent, Inc. ("Company," "us," "our," and "we"). Certain features of the Service may be subject to additional guidelines, terms, or rules, which will be posted on the Service in connection with such features, including the per-Endpoint pricing and charge clauses shown in the catalog. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Service (these "Terms") set forth the legally binding terms and conditions that govern your use of the Service. By accessing or using the Service, creating an account or Workspace, adding funds, issuing a Key, or running an Endpoint, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the Service or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Service.

PLEASE BE AWARE THAT SECTION 13.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 13.2 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 13.2 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 13.2 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

The short version

This summary is for orientation only. The numbered sections below are the actual agreement.

  • Glasser is a broker. You buy individual API calls from third-party Providers through one Key and one prepaid Balance. We do not make the data; Providers do, under their own terms.
  • The price shown by inspect when you request a Run is the price you pay for that Run. Outcomes that the catalog says settle at $0 are free; outcomes with a stated charge are charged even if the answer was not what you wanted.
  • Repeating a request with the same idempotency key never charges twice. Requests we refuse before dispatch are never charged.
  • An Agent acting with your Key is you. You are responsible for what it spends.
  • Top-ups are non-refundable except for billing errors, if we shut the Service down, or if we close your account without cause. Paid Balance does not expire; promotional credits do.
  • Inputs and Outputs often contain other people's personal data. You are the controller of that data; we process it only to run your Runs, and we never use it to train models or sell it.
  • Disputes go to arbitration, but you can opt out within 30 days (Section 13.2(i)).

1. Definitions

  • "Workspace" means the billing and access unit of the Service. A Workspace holds a prepaid balance and one or more Keys.
  • "Key" means an API credential issued by the Service (prefixed gl_) that authenticates requests and binds them to a Workspace.
  • "Agent" means any automated software, including an AI assistant or LLM-based agent, that you configure to call the Service using your Key.
  • "Provider" means a third-party API vendor whose operations are offered through the Service. The current Providers are listed in the catalog.
  • "Endpoint" means a runnable Provider operation listed in the catalog, together with its input schema, price rule, and charge clauses.
  • "Run" means a single execution of an Endpoint requested through the Service.
  • "Inputs" means the data you or your Agent submit to a Run. "Outputs" means the data a Provider returns for a Run. "Run Data" means Inputs, Outputs, and Run metadata.
  • "Balance" means the prepaid funds credited to a Workspace, expressed in United States dollars.
  • "Contract" means, for a given Endpoint, the price rule and charge clauses displayed by the inspect operation at the time a Run is requested.

2. Accounts and Workspaces

2.1 Account creation

In order to use the Service, you must register for an account and provide certain information as prompted. You represent and warrant that (a) all required registration information you submit is truthful and accurate, (b) you will maintain the accuracy of such information, and (c) if you are registering on behalf of an entity, you are authorized to bind that entity. You may delete your account at any time by following the instructions in the Service. Company may suspend or terminate your account in accordance with Section 11.

2.2 Keys and account responsibilities

You are responsible for maintaining the confidentiality of your login credentials and Keys and are fully responsible for all activity that occurs under your account and Workspace, including all Runs requested with your Keys, whether by you, by an Agent you configured, or by anyone else who obtains your Key. You agree to immediately revoke any Key you believe has been compromised and to notify Company of any unauthorized use or suspected unauthorized use of your account or any other breach of security. Company will not be liable for any loss, including charges to your Balance, arising from your failure to comply with this Section. If a Workspace has more than one member, Workspace administrators can see the run history and balance history of the Workspace, including Runs requested by other members and their Agents.

2.3 Agents

The Service is designed to be called by Agents. You are responsible for every Agent you authorize, including through the device-authorization flow, as if the Agent's actions were your own. You are responsible for configuring your Agents to inspect an Endpoint's Contract before running it, to respect any spending limits you set, and to avoid speculative, duplicative, or bulk Runs that you have not authorized. Company is not responsible for Runs requested by an Agent that you did not intend, and such Runs are charged in accordance with their Contracts. For purposes of eligibility, sanctions compliance, and any geographic restriction imposed by a Provider, an Agent's location is the location of the person or entity that deploys, operates, or controls it, not the physical or network location of the server it runs on. You will not use a VPN, proxy, false location data, or any other method to misrepresent your or your Agent's location or eligibility to Company or to a Provider, and Company has no obligation to verify either.

2.4 Device authorization

When you authorize a device or Agent, the Service displays a short-lived code that you must approve in your browser while signed in. Approving a code authorizes that device or Agent to obtain a Key for your Workspace. Never approve a code you did not initiate.

3. Access to the Service

3.1 License

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Service, including through the CLI, API, MCP endpoint, and agent skill, for your internal business purposes or personal use. The Glasser CLI and agent skill are separately licensed under the open-source license that accompanies them; in the event of conflict, that license governs the CLI and skill source code, and these Terms govern your use of the hosted Service.

3.2 Certain restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Service, in whole or in part, except that you may use Outputs in your own products and services as permitted by Section 5; (b) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Service other than the open-source CLI and skill; (c) you shall not access the Service in order to build a similar or competitive catalog, marketplace, or brokerage; (d) you shall not scrape, crawl, or systematically extract the catalog, pricing, or documentation other than through the search and inspect operations for your own use; (e) you shall not circumvent, disable, or interfere with rate limits, spending limits, authentication, or other security features of the Service; (f) you shall not share a single Key across multiple unaffiliated organizations or resell access to your Keys; and (g) except as expressly stated herein, no part of the Service may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to the functionality of the Service shall be subject to these Terms. All copyright and other proprietary notices on the Service must be retained on all copies thereof.

3.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Service (in whole or in part), including adding, changing, repricing, or removing Endpoints and Providers from the catalog, with or without notice to you. Prices and charge clauses may change between Runs; the Contract that applies to a Run is the one displayed by the inspect operation at the time the Run is requested. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service or any part thereof, except that if we discontinue the Service entirely we will refund any remaining paid Balance as provided in Section 6.6.

3.4 Support

Support is provided by email at support@glasser.ai on a reasonable-efforts basis. Company has no obligation to provide any particular level of support or maintenance unless agreed in a separate written agreement.

3.5 Ownership

Excluding Inputs and Outputs, you acknowledge that all intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Service and its content, including the catalog, endpoint descriptions, contracts, documentation, and aggregated usage data, are owned by Company or Company's suppliers. Neither these Terms nor your access to the Service transfers to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 3.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

3.6 Feedback

If you provide Company with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

4. Providers and Endpoints

4.1 Glasser is a broker

Company purchases access to Provider APIs at wholesale and resells individual Runs to you under one Key. Company does not create, own, verify, or control the data returned by Providers. Each Endpoint is operated by its Provider, and each Provider is solely responsible for the availability, accuracy, completeness, and lawfulness of the data and functionality it supplies.

4.2 Provider terms pass through to you

Your use of each Endpoint is subject to the applicable Provider's terms of service, acceptable use policy, and privacy policy, as published on that Provider's website and as summarized, where available, in the Endpoint's catalog entry. By running an Endpoint you agree, and will ensure that each of your Agents complies with, the applicable Provider's terms, acceptable use policies, and usage restrictions as in effect at the time of the Run, with respect to the Inputs you submit and the Outputs you receive, including any restrictions on redistribution, resale, caching, or particular uses of the data. Where a Provider's terms are more restrictive than these Terms, the Provider's terms govern your use of that Provider's Outputs. Company may suspend your access to a Provider's Endpoints, without liability to you, if the Provider so requires or if Company reasonably believes you have violated the Provider's terms. Company may itself be bound by representations or cooperation obligations owed to a Provider concerning your eligibility and use, and you will provide reasonable cooperation with any related inquiry.

4.3 No warranty of Provider data

Company makes no representation or warranty regarding the accuracy, currency, completeness, or fitness of any Output. Outputs may be incorrect, outdated, or incomplete, and a completed Run may lawfully return no result. You are responsible for evaluating Outputs before relying on them.

4.4 Catalog changes

Company may add, remove, replace, reprice, or change the Contract of any Endpoint at any time, including because a Provider changes its own terms, pricing, or availability. Removal of an Endpoint does not entitle you to a refund of Balance except as provided in Section 6.6.

5. Inputs, Outputs, and Data Protection

5.1 Your Inputs

You are solely responsible for your Inputs, including for having all rights, consents, and lawful bases necessary to submit them to Company and to the applicable Provider. You represent and warrant that your Inputs and your intended use of the Outputs do not violate the Acceptable Use Policy in Section 5.5 or any Provider's terms.

5.2 License to Company

You grant Company a worldwide, non-exclusive, royalty-free license to use, reproduce, transmit, and store your Inputs and Outputs solely to the extent necessary to provide the Service to you, including to route Inputs to Providers, return Outputs to you, maintain your run history, bill you, and prevent abuse, and to comply with law. Company does not use the content of your Inputs or Outputs to train machine-learning models and does not sell Run Data. Company may generate and use aggregated, de-identified statistics about Runs (for example, call volumes per Endpoint or category) for any purpose, provided they do not identify you or any individual.

5.3 Your rights in Outputs

As between you and Company, you may use, store, and incorporate Outputs into your own products, services, and workflows, subject to the applicable Provider's terms and to applicable law. Company does not grant you any rights in Outputs beyond those the Provider makes available; Providers retain all rights in their data.

5.4 Personal data and your compliance obligations

Inputs and Outputs frequently contain personal data about people other than you, such as names, employers, email addresses, and phone numbers ("Third-Party Personal Data"). With respect to Third-Party Personal Data, you are the data controller (or "business") and Company acts as your data processor (or "service provider") for the limited purposes described in Section 5.2 and in our Privacy Policy. You agree that you will:

  • (a) process Third-Party Personal Data only for lawful purposes and in compliance with all applicable data protection, privacy, anti-spam, and telemarketing laws, including, where applicable, the GDPR, the UK GDPR, the CCPA/CPRA, the CAN-SPAM Act, and the Telephone Consumer Protection Act;
  • (b) provide any notices and obtain any consents required by applicable law;
  • (c) honor rights requests from individuals concerning data you obtained through the Service;
  • (d) not use Outputs to make decisions about an individual's eligibility for credit, insurance, employment, housing, or any other purpose regulated by the Fair Credit Reporting Act or similar laws, unless the Provider's terms expressly permit such use and you comply with those laws;
  • (e) not use the Service to build or enrich profiles of individuals for surveillance, stalking, harassment, or discrimination; and
  • (f) implement appropriate security for Outputs you store.

A data processing agreement is available on request by contacting support@glasser.ai.

5.5 Acceptable Use Policy

The following terms constitute our "Acceptable Use Policy." You agree not to use the Service to submit Inputs, obtain Outputs, or otherwise collect, transmit, or distribute any content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, defamatory, false, or intentionally misleading; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party, including any Provider.

In addition, you agree not to: (i) upload, transmit, or distribute to or through the Service any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) use Outputs to send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of duplicative or unsolicited messages in violation of applicable law; (iii) resell, sublicense, or redistribute raw Outputs, or use the Service to create a database or data product that substantially replicates a Provider's data, except as the Provider's terms expressly permit; (iv) interfere with, disrupt, or create an undue burden on the Service, Providers, or networks connected to the Service, or exceed rate limits communicated through the Service (for example, by HTTP 429 responses or documented limits); (v) attempt to gain unauthorized access to the Service, to other Workspaces, or to computer systems or networks connected to or used together with the Service, whether through password mining or any other means; (vi) use the Service to harvest, collect, or assemble information about other users of the Service; (vii) use automated agents or scripts to create multiple accounts or Workspaces, or to obtain promotional credits or free allowances more than once; (viii) submit Inputs that you know or should know were obtained unlawfully; or (ix) use the Service in connection with any activity that is illegal in the United States or in the jurisdiction from which you use the Service.

5.6 Enforcement

Company reserves the right (but has no obligation) to monitor Runs for abuse, to refuse, stop, or throttle any Run, and to investigate and take appropriate action against you in its sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for Company, a Provider, or any other person. Such action may include suspending Keys, terminating your account in accordance with Section 11, forfeiting promotional credits, and reporting you to law enforcement authorities or to the affected Provider.

6. Fees, Balance, and Billing

6.1 Prepaid Balance

The Service is prepaid. You add funds to a Workspace Balance by making a payment through our payment processor, Stripe, Inc. ("Stripe"). There are no subscriptions, monthly minimums, or per-Provider accounts. Nothing is charged to a payment method you have not saved. If you enable automatic top-ups, you authorize Company to charge your saved payment method for the amount and at the threshold you select whenever your Balance falls below that threshold; you can change or disable automatic top-ups at any time, and Company may disable them after repeated payment failures. Each Run is charged to the Balance of the Workspace bound to the Key that requested it. You authorize Company to charge each Run to your Balance in accordance with its Contract.

6.2 Contracts: prices and charge clauses

Each Endpoint has a Contract consisting of a price rule (a flat price per Run, or a per-result price with a cap) and a charge clause for each possible outcome of a Run, including outcomes in which the Provider returns no result, the Provider returns an error, the Run times out, or an internal error occurs. The Contract is displayed by the inspect operation before you run an Endpoint. The Contract displayed at the time a Run is requested is the binding price for that Run. Where the catalog states that an outcome settles at zero (for example, a Run that returns no result), no charge is made for that outcome; where the Contract states a charge for an outcome, that charge applies even if the Run did not return the data you wanted. Run status and charge are independent: a Run may complete and be charged even though the Provider's answer was empty or unhelpful, and a Run may fail and carry a charge if its Contract so provides.

6.3 Idempotency and duplicate Runs

Each Run carries an idempotency key. Repeating a request with the same idempotency key returns the original Run and is not charged again. Repeating a request with a different idempotency key creates a new Run and is charged as a new Run. You are responsible for your Agents' use of idempotency keys.

6.4 Refusals, stops, and insufficient Balance

A request that the Service refuses before dispatch (for example, because the Input is invalid, the Balance is insufficient, or the request violates policy) creates no Run and no charge. A Run that you stop before it has been dispatched to the Provider is not charged. A Run that has already been dispatched will complete and will be charged according to its Contract even if you request a stop. If your Balance is insufficient to cover a Run's maximum possible charge, the Service will refuse the Run.

6.5 Currency, taxes, and receipts

All prices are stated and charged in United States dollars as exact decimal amounts. Prices exclude taxes. You are responsible for all sales, use, value-added, withholding, and similar taxes arising from your purchases, other than taxes on Company's net income, and Company may collect applicable taxes where required. Receipts and a full balance history are available in the Service.

6.6 Refunds

Funds you add to a Balance are non-refundable except (a) where required by applicable law, (b) where Company discontinues the Service entirely, in which case Company will refund any remaining paid Balance, or (c) as provided in Section 6.7. Paid Balance does not expire, subject to Section 6.10. Promotional credits, free allowances, and referral credits have no cash value, are non-refundable, are non-transferable, expire on the date stated when they are issued (or twelve months after issuance if no date is stated), and may be revoked if obtained in violation of these Terms. Any change to these expiry rules applies only to credits issued on or after the effective date of the change and will not shorten the availability of credits you already hold. When a refund is issued, promotional credits are consumed before paid funds, and refunds are limited to paid funds.

6.7 Billing disputes

If you believe a Run was charged in error, contact support@glasser.ai within 30 days of the charge with the Run identifier. Company will review the Run against its Contract and, if the charge was inconsistent with the Contract or resulted from a Service error, will credit your Balance. Charges not disputed within 30 days are deemed accepted. Because a completed Run with an empty or unhelpful Output is charged per its Contract, dissatisfaction with an Output is not by itself grounds for a credit.

6.8 Price changes

Company may change Endpoint prices and charge clauses at any time. Changes apply to Runs requested after the change and never to Runs already completed. Because prices are shown by the inspect operation, you are responsible for inspecting an Endpoint's Contract, or configuring your Agent to do so, before each Run.

6.9 Payment processing

Payments are processed by Stripe under Stripe's terms and privacy policy (https://stripe.com/legal and https://stripe.com/privacy). Company does not store full payment card numbers. You represent that you are authorized to use the payment method you provide. If a payment is reversed or charged back after the corresponding funds have been spent on Runs, Company may suspend your Workspace and recover the amount owed.

6.10 Dormant Balances

If a Workspace has no Runs and no top-ups for 24 consecutive months, Company may notify you at your registered email address and, if the Workspace remains inactive for 60 days after notice, close the Workspace and refund any remaining paid Balance to the original payment method where possible, or otherwise treat it in accordance with applicable unclaimed-property law.

7. Indemnification

You agree to indemnify and hold Company (and its officers, employees, agents, and Providers) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Service, including Runs requested by your Agents, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, including data protection, privacy, anti-spam, and consumer-reporting laws, (d) your violation of any Provider's terms, or (e) your Inputs or your use of Outputs. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

8. Third-Party Services, Links, and Other Users

8.1 Third-party services and links

The Service depends on Providers and may contain links to third-party websites, documentation, and services (collectively, "Third-Party Services"). Third-Party Services are not under the control of Company, and Company is not responsible for any Third-Party Services. Company provides access to Third-Party Services only as a convenience and as the mechanism of the Service, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services. You use Third-Party Services at your own risk, and the applicable third party's terms and policies apply, including its privacy and data-collection practices.

8.2 Other users

Each user of the Service is solely responsible for its own Inputs and use of Outputs. Company is not responsible for the Inputs or Outputs of any other user. If there is a dispute between you and another user, Company is under no obligation to become involved.

8.3 Release

You hereby release and forever discharge Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, any Third-Party Service, including any act or omission of a Provider or the content of any Output.

IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."

9. Disclaimers

THE SERVICE, THE CATALOG, AND ALL OUTPUTS ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY (AND OUR SUPPLIERS AND PROVIDERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS AND PROVIDERS) MAKE NO WARRANTY THAT THE SERVICE OR ANY ENDPOINT WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR THAT ANY OUTPUT WILL BE ACCURATE, RELIABLE, CURRENT, COMPLETE, LEGAL, OR SAFE. THE CATALOG IS A DESCRIPTION OF THIRD-PARTY OPERATIONS AND IS NOT A WARRANTY OF THEIR BEHAVIOR. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

10. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS OR PROVIDERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR DATA, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUT, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, FOR ANY CHARGES INCURRED BY YOUR AGENTS, AND FOR ANY LOSS OF DATA RESULTING THEREFROM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO COMPANY FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY US DOLLARS. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS AND PROVIDERS WILL HAVE NO LIABILITY OF ANY KIND TO YOU ARISING FROM OR RELATING TO THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Service. We may suspend or terminate your rights to use the Service (including your account, Workspace, and Keys) at any time for any reason at our sole discretion, including for any use of the Service in violation of these Terms or a Provider's terms. Upon termination of your rights under these Terms, your account and right to access and use the Service will terminate immediately, all Keys will be revoked, and any Runs not yet dispatched will be refused. You understand that termination of your account may involve deletion of your Run Data from our live databases.

If Company terminates your account for convenience and not for your breach, Company will refund any remaining paid Balance. If your account is terminated for breach, remaining Balance is forfeited except where a refund is required by applicable law. Company will not have any other liability to you for any termination of your rights under these Terms. Even after your rights under these Terms are terminated, the following provisions will remain in effect: Sections 3.2 through 3.6, Section 4, Section 5, Sections 6.5 through 6.10, and Sections 7 through 13.

12. Copyright Policy

Company respects the intellectual property of others and asks that users of the Service do the same. In connection with the Service, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Service who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of the Service, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent at support@glasser.ai:

  • your physical or electronic signature;
  • identification of the copyrighted work(s) that you claim to have been infringed;
  • identification of the material on our Service that you claim is infringing and that you request us to remove;
  • sufficient information to permit us to locate such material;
  • your address, telephone number, and e-mail address;
  • a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  • a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs, and attorney's fees incurred by us in connection with the written notification and allegation of copyright infringement.

13. General

13.1 Changes

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on the Service. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of the Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. Changes to Endpoint prices and Contracts are governed by Section 6.8 and do not require notice under this Section.

13.2 Dispute Resolution

Please read the following arbitration agreement in this Section (the "Arbitration Agreement") carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors, and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the "Company Parties") and limits the manner in which you can seek relief from the Company Parties.

(a) Applicability of Arbitration Agreement

You agree that any dispute between you and any of the Company Parties relating in any way to the Service, the products and services offered through the Service, or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court, and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against the Company Parties on your behalf. For purposes of this Arbitration Agreement, "Dispute" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of these Terms.

(b) Informal Dispute Resolution

There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost, and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement ("Informal Dispute Resolution Conference"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.

The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference ("Notice"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to support@glasser.ai, or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your account (if you have one); (2) the name, telephone number, mailing address, and e-mail address of your counsel, if any; and (3) a description of your Dispute.

The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.

(c) Arbitration Rules and Forum

These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.

A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the "Request"). The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.

If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses, and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.

Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 13.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.

You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.

(d) Authority of Arbitrator

The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder including, without limitation, any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled "Waiver of Class or Other Non-Individualized Relief," including any claim that all or part of the subsection entitled "Waiver of Class or Other Non-Individualized Relief" is unenforceable, illegal, void, or voidable, or that such subsection has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled "Batch Arbitration," all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator.

The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled "Batch Arbitration." The arbitrator shall have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.

(e) Waiver of Jury Trial

EXCEPT AS SPECIFIED IN SECTION 13.2(A), YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 13.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

(f) Waiver of Class or Other Non-Individualized Relief

YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 13.2(H), EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.

Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Subsection 13.2(h) entitled "Batch Arbitration." Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, "Waiver of Class or Other Non-Individualized Relief," are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Company from participating in a class-wide settlement of claims.

(g) Attorneys' Fees and Costs

The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.

(h) Batch Arbitration

To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award ("Batch Arbitration").

All parties agree that Requests are of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise JAMS, and JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process ("Administrative Arbitrator"). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company.

You and Company agree to cooperate in good faith with JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.

This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective, and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.

(i) 30-Day Right to Opt Out

You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or by email to support@glasser.ai, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.

(j) Invalidity, Expiration

Except as provided in the subsection entitled "Waiver of Class or Other Non-Individualized Relief," if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Company as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.

(k) Modification

Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or by email to support@glasser.ai. Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Service following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Service, any communications you receive, any products or services sold or distributed through the Service, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.

13.3 Export and sanctions

The Service may be subject to U.S. export control and sanctions laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations. You represent that you are not located in, and are not a national or resident of, a country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list.

13.4 Disclosures

Company is located at the address in Section 13.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

13.5 Electronic communications

The communications between you and Company use electronic means, whether you use the Service or send us emails, or whether Company posts notices on the Service or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in a hardcopy writing. The foregoing does not affect your non-waivable rights.

13.6 Entire Terms

These Terms, together with the Privacy Policy and any Contract applicable to a Run, constitute the entire agreement between you and us regarding the use of the Service. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation." If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

13.7 Copyright and trademark information

Copyright © 2026 Super Intent, Inc. All rights reserved. Glasser and the Glasser logo are trademarks of Super Intent, Inc. Provider names and logos displayed in the catalog are the property of their respective owners and are used to identify the source of Endpoints; their display does not imply endorsement of Glasser by any Provider. You are not permitted to use any of these marks without our prior written consent or the consent of the third party that owns them.

13.8 Contact information

Glasser Support, Super Intent, Inc.

Address: 2261 Market Street STE 46208, San Francisco, California 94114

Telephone: +1 (650) 398-6384

Email: support@glasser.ai